Frequently Asked Questions

iOS: The IPushDelegate.OnReceived is not firing

You must ensure that your push payload includes content-available: 1

Android: The IPushDelegate.OnReceived is not firing

You must include data in your push payload

Android: I’m not receiving the actual notification content

If you’re in the app, you won’t receive the notification content.

Android: When I tap on the notification, IPushDelegate.OnEntry is not firing

You must set the click_action in your notification payload. You also have to ensure that this matches the IntentFilter in your MainActivity which needs to be “SHINY_PUSH_NOTIFICATION_CLICK” so Shiny knows to pick it up and run the delegate

[IntentFilter(
    new[] {
        Shiny.ShinyPushIntents.NotificationClickAction
    },
    Categories = new[] {
        "android.intent.category.DEFAULT"
    }
)]
public class MainActivity : MauiAppCompatActivity // or whatever activity type you use
{
}

iOS: I stopped receiving notifications

You can only send 3-5 notifications per hour that contain content-available: 1. You can still send normal notifications (the delegate just won’t fire) without Shiny getting involved.